Fees, cost of services - when you e-mail your enquiry we will advise by return the amount we require you to pay to allow us to provide the relevant answer based on the time and complexity of the subject, the advised amount should then be paid via the paypal facility and upon receipt we will e-mail our reply within a few days thereafter. We will always seek to keep costs to a minimum by advising the quickest and easiest way to resolve a problem.